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AH -1227 CV-19B.Com. (Part-D PrivateTerm End Examination, 2019 -20Group - APaper - IIBusiness Communication
Time:- Three Hours I
qtc : rrfr gI+i d v-n Afuq I rnft ffi) d 3io irqn t t
Note: Answer all
All
marks
n
arracnfuo ir"rR of erqr{rsiTl w q{f, w *FRI SFOq tExplain the need and importance of business communication
wm/oR$Trfr Hdqq cqr t? T{E}qur o-l s'rrrfr frils rfirq rTrqTWhat is effective communication? How Communfor{-z Unit-[
I
um Marks:75
Erflr{g Ixplain its inportace in
listening.
parts.
letters
IrT[flr{g Ithe presentation.
a world village"
w wonr t?ication be muAE effctive?
2.
or;fidtrT rrrnE'r t qrq qqr r{Tfld t? qrrqnfuo fiqn ti $rd rrs o'r
What do you understandbusiness communication,
by grapevine communication? E
}TuNT / ORg.fir cqr t? gqt d qrs, stQs \q y5RI znr quh olfuq tWhat is listening? Explain the objectives, importance and typesror{-s Unit-[I
eqrqs+rfuo qe rl TrrT srftrrq t? Wrd qem W ,ntr ildr{q IWhat do you mean by business letter? Explain its importancewm/oR
M qa ql qfl enrq t? E{rd Eqt utgq *?What is meant by complaint letters? what are the objectives of
3
4.
gor{-+ Unit-IVrqftnwr of silqqr,n cqr t? svg-ftot"T of $nfuf, ?D-{t qrd or{fi'f
What is the concept of presentation? Describe the factorswmr/oRrno sqrfr qfrae{ d frft-q r{"ti o} o"1q dftrq tDescribe the various steps of effective reporting.for{-s Unit-V
5. "3rygft6 r{q=n rfT t Ttr+R o) q-o frsq riq t qw ftq1 g '
frttmr
"Morden communication system has changed the wordiscuss.oTem/ oR
ld
ynftko qrqT o.r qn erel t? ynftRo fl-w d rorti d Ttiq of qrcqr
What is meant by Body langua ge? Explain the types and imlanguage.
of body
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